Chainstack - Notice history

All systems operational

Notice history

Sep 2023

Internal platform upgrades
  • Completed
    September 29, 2023 at 3:15 PM
    Completed
    September 29, 2023 at 3:15 PM

    Maintenance has completed successfully

  • In progress
    September 29, 2023 at 12:15 PM
    In progress
    September 29, 2023 at 12:15 PM

    Maintenance is now in progress

  • Planned
    September 29, 2023 at 12:15 PM
    Planned
    September 29, 2023 at 12:15 PM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Degraded performance due to sync issues on Polygon Testnet (Mumbai)
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Aug 2023

Fantom Mainnet Full (Virtuozzo, Dallas) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Internal platform upgrades
  • Completed
    August 31, 2023 at 2:25 PM
    Completed
    August 31, 2023 at 2:25 PM

    Maintenance has completed successfully

  • In progress
    August 31, 2023 at 2:15 PM
    In progress
    August 31, 2023 at 2:15 PM

    Maintenance is now in progress

  • Planned
    August 31, 2023 at 2:15 PM
    Planned
    August 31, 2023 at 2:15 PM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Internal platform upgrades
  • Completed
    August 31, 2023 at 1:55 PM
    Completed
    August 31, 2023 at 1:55 PM

    Maintenance has completed successfully

  • In progress
    August 31, 2023 at 1:15 PM
    In progress
    August 31, 2023 at 1:15 PM

    Maintenance is now in progress

  • Planned
    August 31, 2023 at 1:15 PM
    Planned
    August 31, 2023 at 1:15 PM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Internal platform upgrades
  • Completed
    August 31, 2023 at 11:10 AM
    Completed
    August 31, 2023 at 11:10 AM

    Maintenance has completed successfully

  • In progress
    August 31, 2023 at 10:50 AM
    In progress
    August 31, 2023 at 10:50 AM

    Maintenance is now in progress

  • Planned
    August 31, 2023 at 10:50 AM
    Planned
    August 31, 2023 at 10:50 AM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Internal platform upgrades
  • Completed
    August 30, 2023 at 2:05 PM
    Completed
    August 30, 2023 at 2:05 PM

    Maintenance has completed successfully

  • In progress
    August 30, 2023 at 1:45 PM
    In progress
    August 30, 2023 at 1:45 PM

    Maintenance is now in progress

  • Planned
    August 30, 2023 at 1:45 PM
    Planned
    August 30, 2023 at 1:45 PM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Jul 2023

Internal platform upgrades
  • Completed
    July 31, 2023 at 3:15 PM
    Completed
    July 31, 2023 at 3:15 PM

    Maintenance has completed successfully

  • In progress
    July 31, 2023 at 2:45 PM
    In progress
    July 31, 2023 at 2:45 PM

    Maintenance is now in progress

  • Planned
    July 31, 2023 at 2:45 PM
    Planned
    July 31, 2023 at 2:45 PM

    Dear valued users, please be informed that we will be conducting system maintenance. During this period, all services will remain available, and we expect no disruption to your user experience. We apologize for any inconvenience caused and thank you for your understanding.

Internal platform upgrades
  • Completed
    August 01, 2023 at 6:09 AM
    Completed
    August 01, 2023 at 6:09 AM

    Maintenance has completed successfully.

  • Planned
    July 31, 2023 at 10:22 AM
    Planned
    July 31, 2023 at 10:22 AM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Optimism Goerli Full Issue
  • Resolved
    Resolved

    Dear valued users,

    This incident has been resolved.
    We were able to recover our nodes sync state.

    We sincerely apologize for the inconvenience caused and appreciate your understanding during this time.

  • Identified
    Identified

    Dear valued users,

    We are currently experiencing ongoing incidents with Optimism Goerli protocol for Full nodes. This service degradation was caused due to a recent block reorg in Optimism affecting whole network only for full nodes.

    Our team is diligently working to fix it and will post updates once we recover from this service degradation.

    We sincerely apologize for the inconvenience caused and appreciate your understanding during this time.

Binance Smart Chain (BSC) based on the Erigon Issue
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Dear valued users,

    We are currently experiencing ongoing incidents with the Binance Smart Chain (BSC) protocol based on Erigon. The specific details of the issue have not been disclosed yet, but the team is diligently working to identify the root cause and implement a solution to resolve it.

    We sincerely apologize for the inconvenience caused and appreciate your understanding during this time.

Polygon Testnet Network Wide
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    There is an ongoing network-wide issue on the Polygon Mumbai network that is being actively investigated by the Polygon team. The specific details of the issue have not been disclosed yet, but the team is diligently working to identify the root cause and implement a solution to resolve it.

Jul 2023 to Sep 2023

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