All systems operational

Notice history

Nov 2023

BNB Smart Chain (BSC) Testnet instability
  • Resolved
    Resolved

    Network is back online and the API is stable

  • Monitoring
    Monitoring

    We are currently experiencing instability with BSC tesnet nodes. Pls see: https://x.com/BNBCHAIN/status/1730206048919699585?s=20 for more information from BSC Core team.

Internal platform upgrades
  • Completed
    November 30, 2023 at 10:45 AM
    Completed
    November 30, 2023 at 10:45 AM

    Maintenance has completed successfully.

  • In progress
    November 30, 2023 at 10:21 AM
    In progress
    November 30, 2023 at 10:21 AM

    Maintenance is now in progress.

  • Planned
    November 30, 2023 at 10:20 AM
    Planned
    November 30, 2023 at 10:20 AM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

BSC Testnet Network Wide Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Both Geth and Erigon client are affected by this network wide outage which is impacting our full and archive nodes.
    We have submitted the issue to the official Erigon BSC upstream - https://github.com/node-real/bsc-erigon/issues/256

    We are currently investigating more on this incident.

Aurora Mainnet Full GEN - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Aurora Mainnet Full GEN - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Oct 2023

Network wide issue on Polygon Testnet
  • Resolved
    Resolved

    Nodes are now updated and synced.
    This incident has been resolved.

  • Monitoring
    Monitoring

    We started upgrading our nodes to v1.1.0-beta4 version to fix this incident.

    We're currently monitoring the sync progress over them.

  • Identified
    Identified

    Polygon Labs already acknowledge this network wide issue.
    Currently network is halted on block 41874069.
    We're continue investigating and we'll provide a fix as soon as the new bor release will come up.

Polygon Mumbai Full (Virtuozzo, Amsterdam) - PROBLEM
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Internal platform upgrades
  • Completed
    October 31, 2023 at 10:00 AM
    Completed
    October 31, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    October 31, 2023 at 6:00 AM
    In progress
    October 31, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    October 31, 2023 at 6:00 AM
    Planned
    October 31, 2023 at 6:00 AM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Internal platform upgrades
  • Completed
    October 29, 2023 at 10:00 AM
    Completed
    October 29, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    October 29, 2023 at 6:00 AM
    In progress
    October 29, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    October 29, 2023 at 6:00 AM
    Planned
    October 29, 2023 at 6:00 AM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Polygon Mumbai Full (Virtuozzo, Amsterdam) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Sep 2023

Internal platform upgrades
  • Completed
    September 29, 2023 at 3:15 PM
    Completed
    September 29, 2023 at 3:15 PM

    Maintenance has completed successfully

  • In progress
    September 29, 2023 at 12:15 PM
    In progress
    September 29, 2023 at 12:15 PM

    Maintenance is now in progress

  • Planned
    September 29, 2023 at 12:15 PM
    Planned
    September 29, 2023 at 12:15 PM

    Dear valued users.

    We want to inform you that we will be conducting platform maintenance. During this maintenance, we will upgrade software which can cause short network disruptions. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

    If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Degraded performance due to sync issues on Polygon Testnet (Mumbai)
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Tezos Mainnet Archive (GCP Singapore) - PROBLEM
  • Resolved
    Resolved

    The node is up!

    Your node is fully functional now. Thank you for your patience.

  • Investigating
    Investigating

    The node is currently down.

    Our team is already on it and working hard to restore your node as soon as possible.
    We apologize for any inconvenience caused.

Sep 2023 to Nov 2023