Chainstack - Increased Latencies and Timeouts in Chainstack Cloud, Los Angeles Region – Incident details

All systems operational

Increased Latencies and Timeouts in Chainstack Cloud, Los Angeles Region

Resolved
Degraded performance
Started over 2 years agoLasted about 7 hours

Affected

Arbitrum Trader Nodes

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Arbitrum One Mainnet Archive (Chainstack Cloud, Los Angeles)

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Arbitrum One Mainnet Full (Chainstack Cloud, Los Angeles)

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Avalanche Trader Nodes

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Avalanche Mainnet Full (Chainstack Cloud, Los Angeles)

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Base Trader Nodes

Degraded performance from 2:45 AM to 8:22 AM, Operational from 8:22 AM to 9:39 AM

Updates
  • Resolved
    UTC
    Resolved

    Network is observed to be stable and the incident is marked as resolved

  • Monitoring
    UTC
    Monitoring

    We identified the issue and have implemented a fix. We are currently monitoring the results to ensure the problem is fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently noticing increased latencies and timeouts in our Chainstack Cloud, Los Angeles region. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.